한국지방행정연구원

Basic Report

Year
2018
Author
Hwa-jung Sohn,Dae-wook Kim

Study on the Influential Factors of Public Service Value in Local Government’s Public Officials

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The main purpose of this study is to systematically examine the impact factors on the three characteristics(personal, organizational, and business characteristics) of local government’s public officials , focusing on the values of public officials reviewed in the previous study, to reveal factors that constrain or enhance the value of public officials in the local government.
   First, through the review of existing literature, the value of public officials was defined as "a desirable value or criterion that public officials should pursue to achieve public values or public values," and more specifically, the values of public offices were tangible in five dimensions: ethical, democratic, professional, innovative and traditional values.
   Next, the research team derived personal characteristics(sex, education level, tenure, position, public service value education), organizational characteristics(leadership, organizational conflict, formalization, service department, support department), work characteristics(diversity of work, work completion, work importance, and work autonomy) and presented empirical evidence. For empirical verification of the theory of study, the data were collected using a survey and the regression analysis was performed based on the data collected.
   The analysis found that there were no differences in the systematic value of public offices between local and provincial governments, and that the difference between special and provincial governments was only found in the ethical values, when the special and provincial governments had higher ethical values than provincial governments. Differences in the value of public offices between city and county have been found in ethical, innovative, and traditional values. Ethical and traditional values were higher than those of the city or county, while innovative values were lower than the city or county.
   Among individual characteristics, women have more traditional values than men, and the education level has a positive influence on ethical values. In contrast, the term of office is statistically significant in all official values except for democratic values and has a consistent positive effect. The position has a significant impact on democratic values, and the value of public office is higher in working-level officials below level 5 than those of managers above level 5. It has been revealed that education time for public office value in metropolitan and provincial governments increases the traditional value of education time.
   Value-based leadership among organizational characteristics has been shown to have a significant and positive impact on all aspects of public office value, and organizational conflicts have a negative impact on traditional values. In the case of the establishment of government, while having a negative impact on the ethical values, it was shown that the traditional values had a positive and significant impact on the value of public officials and all sub-categories. Differences in organizational characteristics indicate that the service department is higher in the regulatory department and that the support department is higher in the overall public service value and sub-categories than the business department.
   In the case of job characteristics, statistical diversity was not found, while job completion, job importance, and job autonomy were found to have an overall positive impact on the value of public officials.
   The most important significance of the study is that it systematically synthesized the factors that have been suggested sporadically, and contributed to the theoreticalization of public service value by empirically verifying them. In addition, from a policy standpoint, the study points to the limitations of the public service value education that has been conducted so far and suggests the need and direction to supplement it.
   Meanwhile, the results of this study showed that the organizational characteristics of value-based leadership and formulation had a significant impact on the overall value of public officials, confirming the importance of organizational management in terms of fostering public service value. In addition, the results of this research show that the characteristics of work, such as job completion, job importance, and job autonomy have a significant effect on the overall value of public offices, confirming the importance in terms of job design to enhance public service values.